That's Great IT!
Your one-stop shop Podcast to learn all about IT Ops; we turn IT noise into insights and manual tasks into automated actions. Join our host, Craig Ferrara, as he talks to tech experts from different walks of life, sharing great insights and the latest trends, and tackling relevant topics about IT Ops and AIOps. This is “That's Great IT” powered by BigPanda.
Episodes
14 episodes
Measuring What Matters – How Data Can Help to Make or Break your IT Operations Strategy
In today's fast-paced business environment, IT organizations are expected to do more than just keep the lights on. They are expected to add value to the business by enabling growth, driving innovation, and improving operational efficiency. To a...
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Season 2
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Episode 5
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34:47
How ITOps is evolving to support brick and mortar
In recent years, ITOps has emerged as a critical area of focus for companies looking to optimize their IT infrastructure and ensure that their systems are reliable, secure, and efficient. The need to shift to new technology is especially releva...
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Season 2
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Episode 4
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32:29
Sometimes things just go wonky - resolving unforeseen ITOps events
Even the best teams can encounter outages. Sometimes there are environmental anomalies in the data center or a component failure that leads to unplanned downtime. In this episode, we explore how IT teams can limit the impact of outages to busin...
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Season 2
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Episode 3
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30:23
The ITOps 2023 predictions; what does the future hold
What will 2023 hold for ITOps? As we look back to 2022, its stellar growth for many companies and positive hiring trends, we hope that 2023 is even more successful for those involved in ITOps. In this episode, we take a deep dive into our pr...
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Season 2
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Episode 2
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39:45
How to successfully build and defend your 2023 ITOps budget
Are you finding it harder and harder to rationalize your budget? Are you doing something wrong with your tactics? Is there something missing from your presentation? In today's podcast, Global IT leader, Nigel Peacock, is here to giv...
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Season 2
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Episode 1
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30:51
Restaurant Biz and ITOps - A Recipe for Success
Undoubtedly, technology has played a vital role in the restaurant scene, whether recruiting new employees, scheduling staff, or serving customers. But with the latest innovations, has technology become more of a burden or something that every s...
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Season 1
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Episode 9
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33:45
Tales from the NOC Side (Part 2)
Rounding out our two-part Halloween special, Craig sits down with BigPanda NOC pros, Trey Roper and Jason Taylor as they get deep into some of their spooky NOC stories.
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Season 1
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Episode 8
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22:42
Tales from the NOC Side (Part 1)
Check out episode 1 of our two-part Halloween series featuring spooky stories from Aaron Johnson, Brady Pannabecker, and Greg Schrank about their experiences in the NOC.
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Season 1
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Episode 7
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34:59
Starting Small and Growing Over Time
Growing IT Ops across multiple areas of business can be a daunting ordeal in and of itself but more so when tech analysts and specialists approach the development with something drastic. Mark Swartz, Co-Founder & CTO at Qtis AI, emphas...
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Season 1
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Episode 6
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35:41
Tool Sprawl
Today, Craig is joined by Vish Nandlall, VP of Technology Strategy & Ecosystems at Dell Technologies. Listen in as they talk about what it’s really like to be living in tool sprawl - and the best ways to tackle it....
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Season 1
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Episode 5
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33:32
What It Takes To Make Automation Work In IT Ops
More and more businesses across the globe are stepping into the future and automating workflows. Join Craig as he talks to resident expert, Brady Pannabecker, Senior Adoption Advisor at BigPanda, as he shares the key fundamentals o...
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Season 1
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Episode 4
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36:13
Root Cause Analysis
Incident management has always been approached through post-analysis, focusing on the aftermath of the failure. In this episode, Craig exchanges points of view with Rob Schnepp, Founding Partner of Blackrock 3 Partners, Inc., on...
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Season 1
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Episode 3
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36:28
Modern Incident Management
The evolution of technology has caused a lot of change in the way businesses operate. In this episode, Craig sits down with Kiran Varanasi, Director of Technology Strategy & Enterprise Architecture at Motiva Enterprises. They discuss the im...
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Season 1
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Episode 2
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31:44